Service contracts
     


Home entertainment systems now allow you to enjoy a huge range of high quality media throughout your home at the touch of a button. However, these systems are now more complicated than ever, and it can be very difficult to diagnose and fix problems if you are not familiar with the systems design and full operation.

 Our service contracts offer you complete peace of mind against system failures, faulty equipment and user error, as well as keeping your system at top performance for maximum enjoyment. We have four packages to suit a wide range of systems.


 Service Contract Information

 Bronze - £180 for 12 month cover *recommended for small home entertainment systems

 

  • Unlimited Telephone Support
  • Unlimited Email Support
  •  3 FREE CALLOUTS PER YEAR

 
*Minimum 12 month contract (£180 p.a.). Payments can be made yearly or monthly at no additional cost. Please read the enclosed ‘Terms & Conditions’ for full service contract details.

 


Silver - £300 for 12 months of cover * recommended for home entertainment & cinema systems

  • Unlimited Telephone Support Checks
  • Unlimited Email Support
  • 5 Free Callouts Per Year
  • Six Monthly System Health Checks

*Minimum 12 month contract (£300 p.a.). Payments can be made yearly or monthly at no additional cost. Please read the enclosed ‘Terms & Conditions’ for full service contract details.

 


Gold - £600 for 12 months of cover * Recommended for large entertainment & multi-room systems

  • Unlimited Telephone Support
  • Unlimited Email Support
  • Emergency Telephone Support  
  • 10 Free Callouts Per Year
  • Six Monthly System Health Checks

 *Minimum 12 month contract (£600 p.a.). Payments can be made yearly or monthly at no additional cost. Please read the enclosed ‘Terms & Conditions’ for full service contract details.


Platinum - £POA* Bespoke packages for customised system support

  • Unlimited Telephone Support
  • Unlimited Email Support
  • Emergency Telephone Support
  • 10+ Free Callouts Per Year
  • Six Monthly System Health Checks

Multiple System Support**

 *Minimum 12 month contract. Payments can be made yearly or monthly at no additional cost. Please read the enclosed ‘Terms & Conditions’ for full service contract details. **For a complete home support solution, we also offer support for other systems including Internet sharing home networks and lighting systems. Please contact us for full details and quotations.

 

 

 

 

 

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